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FAQ

  • Will you offer other colors?
    Please share your ideas on color combinations with us, we will be happy to explore new designs with our customers.
  • How do I become a brand ambassador?
    We would love to connect with you and share more about that opportunity. Please contact us with your full name, contact information, and brief summary on your audience reach.
  • When do you start shipping for pre-orders?
    We start shipping order October 1st 2023. We have limited quantities allocated for October. Your order number will be prioritized based on order receipt compared to other customers.
  • Do you ship outside the USA?
    We currently only ship within the USA and to Canada.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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